When Ticketek get back to you, it will come through as an email. purchaser automatically, and find your tickets there, in "Order History" section. I purchased tickets for Brian Cox in Sydney. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Ticket limit 10 tickets in one transaction . Ticketek New Zealand Limited (Company Number 670708). In the next step, it will ask you to confirm your booking. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. When you look at the prices of tickets, they are reasonable, similar to any other marketplace. The only way to buy one was to ring the number listed on the Ticketmaster website. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. Sell tickets directly from your Ticketek Account. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ . Not all event tickets will be available to . After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. In business since 2010, we are the original broker services automation platform. Ticketek Reviews | Read Customer Service Reviews of - Trustpilot You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. Knotfest. No. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Ticketek attracting complaints for delayed concert refunds after COVID Ticketek Australia you're a pathetic poor excuse for a company. Still waiting for my refund 6 months. Ticketek issue different types of tickets depending on the particular event - it can be They need a better system and more staff it seems. NBA Finals Sports. Ticketek, Eventbrite and many more. Therefore, it's impossible to speak to an actual person. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. NBATickets.com Official Tickets Marketplace. Our In the end I went to consumer affairs and they got it sorted. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. In my situation, I sold the tickets but the event got cancelled. Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Will also be reaching out to A Current Affair! ticketek marketplace fees Please contact the moderators of this subreddit if you have any questions or concerns. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. October 1, 2019. 30. Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Sold tickets to a show on June 4, still havent been paid. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I replied and asked for a direct line or email address to speak to management/no reply since. Thank you! I have sold tickets and they are not releasing the money as the show is not until 11/23. Ticketek is not owned by Ticketmaster. Authentic and Verified. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. Get paid hassle-free, directly from Tixel. Lower fees. AU. Their customer service to follow up and right the problems is poor. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. No bad vibes, just money back for any I tried selling my tickets there and they never got purchased. Non existent customer service. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . (Not all concert tickets are able to be sold on this service, for some reason. [2022], Gametime vs Ticketmaster: Which Is Better For You? haven't received money from ticketek marketplace : r/melbourne - Reddit Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. 3.) In short, both companies offer platforms that are easy to use. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. FIND US AT. No contact, no reply, nothing.You have stolen money from thousands of people who need it. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. 2023 ProductReview.com.au Pty. That's a difference of $596.71!!! The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. We can't accept screenshots of When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. I sent a message via the website and got the pdfs a day or so later. Find out how we combat fake reviews. Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au Mon 6 Mar, 23. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. 1. . There is no customer service centre you can call, just an automated voice call telling you to email. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? Would definitely use again! Thank you. we hold on to your ticket until payment is received and any fees are clearly outlined. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Amanda Allison. 0. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. Poor service really. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. I emailed them regarding this issue but they still haven't reply back. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. price. Get a real job. I had a similar experience in May-June, it seems like theyre still struggling. Created by Nicole Bowman. It doesnt charge additional service fees for sellers. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. I have not been paid yetI have taken the matter to the Dept of Fair Trading. Choose your tickets. Does this mean there's actually no tickets left? The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. Dealing with this right now. Ticket Info - Brisbane Powerhouse After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. I have provided this evidence to Ticketmaster Resale. Dyson Hair Dryer Cord Management, Tixel is a fan-to-fan marketplace for . Choose how your checkout appears for attendees. Sell Ticketek tickets | Tixel Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Absolutely appealing customer service!!!!! Ticketek Marketplace Would I ever get the tickets! Musicals and live shows coming to Australia in 2023 I included links and explained my exact process, so they could identify weaknesses in this process. Ticketek Marketplace - Buy and Sell Tickets listing page. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. Safe, Fast and Verified If you look closely at your original order confirmation email, there is a section that It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. They haven't responded to my emails! Sell tickets on Tixel | Tixel ProductReview.com.au has affiliate partnerships. Analytical cookies Charges 30% fees in the total amount of tickets. Clearly NOT. 1.) She made time to help & sort out the transfer of tickets to this area. Please note there maybe no replacement for General Admission tickets. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. This meant that I had to sit & concert was standing room only. Once seat selection is done, add your personal details and pay for the tickets. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. For Light Creatures please phone Adelaide Zoo on 8267 3255. Ticketek marketplace : r/australia Theyre so damn dodgy. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. Tixel supports these tickets as well. Ticketmaster vs Ticketek Which is better? When you look at the ticket prices, it seems not much costlier than other markets. Ticketmaster vs Vivid Seats: Which Is Better For You? Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! on your If you're planning your visit, you can . I purchased Red Hot Chilli Peppers tickets the day they went on sale. Easy as. 2 minute read. ticket resale 676,100 fans safely resold tickets. Ticketek: A global leader in ticketing and technology. ago. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then I looked on Trustpilot at their reviews and really started to worry! Many of us haven't booked on line since COVID started, The site is worse than I remember. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO has links for each of your tickets purchased. Wife tested positive on 13th. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Its a party over here. Total Sale. Less missing out, more going out. Ticketmaster. Tixel is available to all Ticketek ticket types and all events: Music, Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. Version 5.22 B82 R0 AA. Almost 90 days and still waiting for my refund back. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. I have sent an email to resale, but wondering what my next step would be if it is not rectified. Venue Info | RAC Arena These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. No, we are unable to offer refunds or cancellations. 2 x Lorde tickets for Sydney Aware Theatre Tuesday 14th March 2023 Sell tickets directly from your Ticketek Account. 90. r/australia. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. I accidentally bought extra concert tickets and wanted to sell them. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. If this actually happens, how are you going to book the tickets? Terms state that payment would be processed 10 working days after event. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. I am up to 3 support tickets lodged with not a single reply. Please ensure you check the . Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! After you have posted the listing, you only need to wait for the customer to buy it. aren't going Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. The above discounts are the most recent Ticketek Gift promotions across the internet. Submit a request. -. event They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. . Ticketek Australia | ProductReview.com.au Ticketek routinely mismanages ticket processing which should be simple. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Check out the Ticketek Marketplace site for more information. "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. details of the event including: name, date, time and venue. Report. Did it take long. to then often have to go to their desk at the venue to follow up the issues. Those who buy tickets with no intention of attending a gig, who then want to sell their tickets at an inflated price through the same bloody vendor deserve every bit of bad karma and difficulty that they seem to be experiencing. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Ticketmaster first encourages you to find the answers to your questions from their FAQ section. . On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. Is buying tickets from Ticketmaster safe? President Biden calls for limits on concert and sporting ticket fees. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal to then often have to go to their desk at the venue to follow up the issues. Naoya Inoue Height Weight, The price you select is what youll receive - the buyer pays the fees. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Hover over the Last Minute tab on the homepage and click on Deals. No contact details to chase, so far no tickets. You may even reserve seats and pay for them later. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. Ticketmaster vs Ticketek: Which Is Best For You? [2023] In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. You get to buy in-demand tickets at face value prices mostly. New comments cannot be posted and votes cannot be cast. If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. i hope they fix it soon :,). it works Absolutely shocking customer service. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. No communication other than an email confirming tickets had been sold on the day I listed them. Our integration means you can list tickets for resale directly from your Ticketek account. as files or special links. Fee-Free Event Tickets. Buy and Sell Tickets. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Click on a logo to start selling. Has anyone had any luck getting their money back after complaining to the ACCC? FAQ | Sydney Coliseum As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". I offered a ticket for sale; it was purchased within minutes. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. 3.) All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Third-Party Resale Tickets: Everything You Need to Know. you have $200 Negotiable. 24. The new platform will go live later this month at www.marketplace.ticketek.com.au. The Ticket Merchant | Australia's Favourite Ticket Marketplace I don't have any other social media but if I must, I'll try on Twitter too, thanks. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma Safe, Fast and Verified The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Tickets from $75. If you click on "Mobile Ticket", you will get to the same link that was included in your Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. . Inspite of giving all the details, continuous email stating - send it in new format or send more information. Date of experience: 23 January 2023 Terms and Conditions - Ticketek Marketplace NZ Help - Confluence eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Ticketek Marketplace - Buy and Sell Tickets The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Introducing Fan-to-Fan Resale. Log in to your account and click on View our waitlists on the homepage. I couldn't return to where I was, no progress, the booking system repeated itself, etc. A: No, all tickets are only available within 72 hours of the performance date. Can I sell my tickets? - Ticketek Australia Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. Clunky unhelpful booking site for Mary Poppins Melbourne. Image Based Life > Uncategorized > ticketek marketplace fees. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Refunds, Payments and Exchanges. . This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. to then often have to go to their desk at the venue to follow up the issues. ticketek marketplace fees - s208669.gridserver.com integration means you can list tickets for resale directly from your I think their website is unclear though so they should fix it, Terrible website. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful.
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